Return/cancel order

As a consumer in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason.

If an order has already been shipped, cancellation requests will be treated as a return. Customers may refuse delivery or return the item after receiving it.

Please note that any shipping protection fee paid at checkout is non-refundable. If you withdraw from your order, the shipping protection charge will not be included in your reimbursement. Only the product price and standard delivery costs will be refunded.

The withdrawal period expires 14 days from the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the goods.